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5 reasons why personalisation is essential to improve the quality of care

From banking to retail to, now, healthcare – today, no industry can ignore the customer demands for personalised service. And make no mistake; the patient is now the customer.  As patients assume their rightful role as consumers of healthcare, personalisation

Bringing The Focus On To The Patient Experience

Imagine a chronically ill patient calling a hospital for an appointment with their primary doctor. They keep calling the hospital incessantly, with no luck.  Finally, when they get through, they are informed that appointments are not available and that they

How Mobile Is Transforming the Healthcare Industry

With the increase in lifestyle diseases and the ageing population, the healthcare industry has been facing tremendous challenges for a long time. Their challenges have further increased exponentially due to the unprecedented outbreak of COVID-19. Some of the common challenges

Technology Fatigue is Real for Clinicians – How to Avoid it

Although the state of healthcare has always been a true reflection of how advanced (or primitive) a nation’s economy is, the ongoing pandemic has put healthcare of global economies under immense strain. With doctors and healthcare professionals still struggling to